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What is Mabuhay Miles app?

The Mabuhay Miles app is a new mobile app made available to both members and non-members.  This showcases the wide range of partners available for earning and redeeming miles to enjoy FREE flights with Philippine Airlines.


Do I need to be a Mabuhay Miles Member to download the app?

The Mabuhay Miles app can be downloaded by anyone interested in Philippine Airline's loyalty program.


How can I log into my Mabuhay Miles mobile app account?

Input your 9-digit membership number and the same password as your Mabuhay Miles website account to log in.


I forgot my password, how can I recover it?

To reset your password, click on the "Forgot Password" link on the app log-in page.  Alternatively, you can visit the Mabuhay Miles website and under the "My Account" tab , click "Forget Password".


What if I don't have a password?

Your Mabuhay Miles account needs to be registered in the system to be able to access your account via the app.  You can register through the link on the app log-in page.  Alternatively, you may also register on the website at https://www.mabuhaymiles.com/RegisterAccount.


What can I view in the app?

The Mabuhay Miles app gives you a snapshot of your Mabuhay Miles account including your earned Miles and recent transactions done.

You can view recommended offers, stores, and partners near you; set targets for your next trip and share it with your friends on social media.

With the Mabuhay Miles app, you are also provided with a virtual membership card to present to our participating program partners and score the deals and discounts offered.


Where can I use the app?

You can access this app anytime, anywhere - full features are available when your device is connected to the internet.  Please note that local data charges may apply, dependent on your mobile service provider.

Offline features include:

  1. Viewing of user profile details and virtual card - track your recent transactions and earned Miles as of the last update online.
  2. Favorite offers - tag your top pick offers to keep you updated.
  3. Recommend offers - view the latest deals and discounts tailored for you
  4. Favorite Partner Stores - add your topic partners and be on the lookout for the latest promotions offered
  5. Featured Partners - view more information on our partners' locations and the latest and hottest deals they offer
  6. Targets - view and set goals to be one step closer to your dream getaway


Where can I manage my notification settings?

You may adjust your notification preferences through the settings found inside the app.


Can I book flights through the app?

This feature is currently not yet available.


Can I redeem Miles through the app?

Currently, Miles redemption is done online at www.mabuhaymiles.com or when you contact our reservations hotline or by visiting any Philippine Airlines Ticket Office.


I have enrolled in Mabuhay Miles but I forgot my Membership ID. How can I retrieve it?

To retrieve your Mabuhay Miles membership ID, please contact us from any of the following telephone numbers:


Mabuhay Miles Telephone Numbers:
Manila (632) 8855-8888 
Cebu (032) 340-0191
US/Canada (Toll Free) 1-800-435-9725
United Kingdom +44 808-164-9888


Mabuhay Miles Mobile Number:
Philippines (+63) 919-056-2255


Mabuhay Miles Telephone Call Center Hours:
Manila/ Cebu 7:00 am to 9:00 pm (Philippine Standard Time)
US/ Canada 11:00 am to 11:00 pm (Philippine Standard Time)
United Kingdom 3:00 pm to 3:00 am (Philippine Standard Time)

Philippines Mobile 7:00 am to 9:00 pm (Philippine Standard Time)

 


 

(As of 04 April 2022)