To make it easier, you may call PAL Reservations first to make your flight bookings, and then pick up your award tickets at your preferred ticket office.
Upgrade awards will be communicated to the airport check-in counter prior to your flight departure.
Processing of award tickets and upgrade awards is free for tickets issued at least 10 days prior to flight departure. Rush Processing Fees are at US$30 for award tickets/upgrade awards issued 4-9 days prior to flight departure or US$50 for award tickets issued 1-3 days prior to flight departure or US$70 for award tickets issued for a same day departure. These fees also apply for award ticket rebooking or revalidation made for a new flight scheduled within 9 days from the original ticket issuance date. Fees are subject to applicable local government taxes.
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