My Account

Mabuhay Miles brings you real time information online. As a member, you may access your account anytime, anywhere.

Access Your Mabuhay Miles Account Online

To access your account online, follow these simple steps:

  • Register your account by defining your password (alphanumeric). This will ensure that no unauthorized person can view the information in your account. If you have not defined your password yet, click here.
  • Input your 9-digit Member ID (no spaces) and password (using the correct case) in the "My Account" box (right side of your screen).
  • Click on the "login" button.

No Password Yet?

To register for online account access, simply click on the "No password yet? Register Now" link. Provide the required information and define your password and hint question and answer. You will then get online confirmation for successful registration.

Forgot Password?

If you have forgotten your password, simply click on the "Forgot password? Retrieve it" link. Input your 9-digit Member ID, select your defined hint question and input your hint answer.

Forgot Member ID?

If you have forgotten your Member ID, send your complete name and date of birth to mabuhaymiles@philippineairlines.com and we will reply to you soonest.

Not yet a member?

If you are not yet a Mabuhay Miles member, simply click on the "Not yet a member? Enroll Now" link. Enrollment is free! Provide the required information and you will get your permanent Member ID. You may also print your temporary card online.

Retrieve your IVR Pin Number

Great News from Mabuhay Miles!! As a service enhancement to your Mabuhay Miles membership, we are introducing an Inter Voice Response System wherein your call will be prioritized each time you call Philippine Airlines for your Mabuhay Miles inquiries, flight bookings, flight information and schedule, luggage concerns, and PALakbayan and Swingaround package tours.

 

Login to your Mabuhay Miles account to retrieve your IVR Pin Number

MY ACCOUNT

No password yet? Register Now
Forgot Password? Retrieve It
Not yet a member? Enroll Now
Award Redemption Form You will need an Acrobat Reader